2020 - End of year arrangements
The IAA will be working at limited capacity over the Christmas and New Year period.
Our offices will close from 5.00pm, Thursday 24 December 2020 and will reopen from 8.30am to 5.00pm on Tuesday 29 December 2020, Wednesday 30 December 2020 and Thursday 31 December 2020. We will respond to telephone enquiries and accept submissions on the days that we are open.
Our offices will remain closed for the observed public holidays on Friday 25 December 2020, Monday 28 December 2020 and Friday 1 January 2021.
Please contact us on 1800 205 919 if you have any questions.
The Immigration Assessment Authority (IAA) continues to operate during this time.
If you are an applicant or representative whose case has been referred to the IAA please ensure you provide us with up to date email addresses and telephone numbers to enable direct contact when we need to communicate with you.
You can continue to contact the IAA as usual via the below listed email addresses and telephone number.