The IAA’s primary mode of communication is email.
The contact details for the IAA are:
Email: Case related - [email protected]
Feedback, FOI requests and all other enquiries – [email protected]
Post: GPO Box 9955 Sydney 2001
Telephone: 1800 205 919
Non-English speakers
Call the Translating and Interpreting Service (TIS) on 131 450 and ask them to call 1800 205 919.
Click on a language below for information on how to use TIS:
If you are deaf or have a hearing or speech impairment
Contact us through the National Relay Service. Ask to be put through to the IAA on 1800 205 919. For more information, visit www.relayservice.gov.au.