The Australian Government provides a Translating and Interpreting Service (TIS) for people who do not speak English or who require translation or interpreting assistance.

TIS is free to use if it relates to a government service or agency. To use TIS to contact the IAA during normal business hours, Monday-Friday 8.30am-5pm:

  1. Phone 131 450 from anywhere in Australia
  2. Tell the Operator the language you speak and they will connect you to a suitable interpreter
  3. Tell the Operator the telephone number of the IAA. The Operator will connect you and the interpreter to the IAA.

Telephone interpreting is available 24 hours a day, 7 days a week.

TIS does not translate documents into English.   For further information, visit

BENGALI-What-you-need-to-know-about-the-IAA.pdf Arabic
BENGALI-What-you-need-to-know-about-the-IAA.pdf Bengali
BENGALI-What-you-need-to-know-about-the-IAA.pdf Burmese
BENGALI-What-you-need-to-know-about-the-IAA.pdf Dari
BENGALI-What-you-need-to-know-about-the-IAA.pdf Farsi
BENGALI-What-you-need-to-know-about-the-IAA.pdf Pashto
BENGALI-What-you-need-to-know-about-the-IAA.pdf Sinhalese
BENGALI-What-you-need-to-know-about-the-IAA.pdf Tamil
BENGALI-What-you-need-to-know-about-the-IAA.pdf Urdu
BENGALI-What-you-need-to-know-about-the-IAA.pdf Vietnamese