The Immigration Assessment Authority (IAA) is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). All personal information we collect is handled in accordance with the Australian Privacy Principles.

The IAA has been established as a separate office within the Administrative Appeals Tribunal (AAT), and is therefore subject to the AAT’s privacy policy.

Please review the Privacy Policy on the AAT website.

Privacy Impact Assessments

In accordance with s 15(1) of the Australian Government Agencies Privacy Code, the IAA is required to maintain a register of all Privacy Impact Assessments (PIAs) it conducts.

PIAs undertaken by the IAA will be published on this website.

Making a complaint

If you are unhappy with the way the IAA has handled your personal information, or if you are concerned we have breached our obligations under the Privacy Act, you must first write to us and lodge a complaint. We will respond to you within 30 days. Written complaints can be sent to the Senior Reviewer at enquiries@iaa.gov.au or by writing to:

Immigration Assessment Authority
GPO Box 9955
Sydney NSW 2001

If you are still not satisfied, you can contact or make a complaint to the Australian Information Commissioner. For further information see their website at www.oaic.gov.au or call their enquiries line on 1300 363 992.