The IAA’s procedures are designed to be simple so that outcomes do not depend on whether a referred applicant has obtained professional advice or assistance. However, a referred applicant may wish to seek advice. The IAA does not endorse or recommend any service provider. Care should be taken, if considering obtaining advice or assistance, to determine whether someone is a registered migration agent or is otherwise legally able to assist.

The website of the Office of the Migration Agents Registration Authority has information about finding and using a migration agent, including information in various languages. The website also has information to determine whether a migration agent is registered with that authority.